Privacy Policy
How we handle information when you visit our website or contact our restoration team.
Effective date: October 25, 2026
Who we are and how to contact us
This policy covers castleservicesof.com, operated under the business name Castle Service Of Florida. For privacy requests, email info.remodel@castleservicesof.com or call +1 (786) 859-0222. Our website presents commercial and residential restoration services in Florida.
Information collected
When you submit a project inquiry, we receive your name, email address, optional phone number, city or ZIP code, selected service and project description. Our hosting and security systems process technical information such as IP addresses, request times, URLs and browser information to deliver and protect the website. Please do not submit Social Security numbers, payment card details, medical information or other sensitive records through the inquiry form.
Why information is used
We use inquiry details to evaluate requests, respond, prepare estimates, coordinate potential services and maintain business correspondence. Technical information supports security, abuse prevention, troubleshooting and site operation. Optional analytics and embedded social content load according to your website privacy choices.
Providers and disclosures
The inquiry form sends your information to our business email through Cloudflare. Hosting, security and email providers may process information to provide these services. If you allow optional services, Google Analytics and Google Tag Manager can process device and usage data; Instagram embeds can disclose your IP address, browser information and page interaction to Meta. External links and externally hosted images can also disclose technical request data to their providers. We may disclose information when required by law or reasonably necessary to protect rights and safety. This website does not provide a facility for selling inquiry submissions. Optional services may involve third-party collection under their own policies.
Cookies, analytics and choices
Use Cookie settings in the footer to accept or reject optional analytics and social embeds. Rejecting them does not prevent contacting us. See our Cookie Policy for details and provider controls. This site treats a Global Privacy Control signal as a request to disable these optional services. It does not separately interpret the older Do Not Track signal; use our settings to control optional services.
Retention and safeguards
Inquiry information is delivered to business email and may remain in email records and backups for handling requests, project administration, legal obligations and dispute resolution. Retention depends on the purpose and applicable requirements; this notice does not promise a fixed deletion interval. We use technical measures including HTTPS, request validation and rate limiting, but no transmission or storage system can be guaranteed completely secure.
Your requests
You may ask to access, correct or delete inquiry information by using the contact details above. We may verify your identity using information proportionate to the request and may retain records where required or permitted by law. Additional rights, response periods and appeal rights apply where the law governing your request provides them. Contact us if you disagree with our response. Do not send identification documents unless we arrange a suitable method.
Children and location of processing
The website is intended for adults seeking property services and is not directed to children under 13. If you believe a child provided information, contact us to request review and removal. Our business is based in the United States, and service providers may process information in the United States or other countries.
Changes
We will publish updates on this page and change the effective date. Where applicable law requires additional notice or consent for a material change, we will follow those requirements.